When you’re locked out of your home, car or business, finding a locksmith quickly is often your top priority. Unfortunately, scammers know this too.
In recent years, fake locksmith listings have become increasingly common online. Some businesses advertise unrealistically low prices to attract customers, only for the final bill to be significantly higher once the technician arrives.
The good news is that a few simple checks can help you identify a genuine locksmith before you make the call.
What is a fake locksmith?
A fake locksmith is a business that may use misleading advertising or deceptive online listings to attract customers. This can include:
- Advertising under multiple different business names.
- Claiming to be local when they have no physical presence.
- Using unrealistically low advertised prices that don’t reflect the final cost.
- Providing little or no information about who they are or where they’re based.
Not every new or mobile locksmith is illegitimate, but it’s worth taking a few minutes to verify who you’re dealing with before committing to a service.
Warning signs to look out for
1. No physical business address
A reputable locksmith should clearly display a genuine business address or explain where they operate from.
Before booking, check whether the business has a verifiable location through its website, Google Business Profile or other trusted sources.
2. Multiple business names
Some operators advertise under numerous different business names while directing enquiries to the same business.
If you notice several websites or listings with very similar phone numbers, wording or reviews, it’s worth doing some additional research before proceeding.
3. Prices that seem too good to be true
Advertisements promising extremely low call-out fees or unusually cheap services can be a warning sign.
Always ask for:
- An estimated total price.
- Any call-out fee.
- Labour charges.
- After-hours costs.
- Any additional fees that may apply.
A professional locksmith should be transparent about their pricing before work begins whenever possible.
4. Limited online presence
Established businesses generally have:
- A professional website.
- Consistent branding.
- Genuine customer reviews.
- Clear contact details.
- Information about their services and experience.
If you struggle to find basic information about a business, take extra care.
5. Poor or inconsistent reviews
When reading reviews, don’t just look at the overall rating.
Consider whether reviews:
- Describe real customer experiences.
- Mention specific services.
- Span several years.
- Come from a variety of customers.
Be cautious if reviews appear repetitive or lack meaningful detail.
Preventative Security Tips After Lock-Out Incidents
After experiencing a lock-out or security issue, consider:
- Rekeying locks if keys were lost
- Installing restricted key systems
- Upgrading to electronic access control
- Testing alarm and CCTV systems
- Reviewing staff key management policies
Proactive security upgrades can help reduce future risks.
Questions to ask before booking
Before confirming a booking, consider asking:
- Where is your business located?
- Can you provide an estimated price?
- Are there any additional fees?
- Do you provide commercial as well as residential services?
- Will the technician arrive in a clearly marked vehicle?
A genuine business should be happy to answer these questions.
Choose experience you can trust
When you need a locksmith, reliability matters.
Choosing an established company with experienced technicians, transparent pricing and a strong reputation can help avoid unnecessary stress and unexpected surprises.
At Wynns Locksmiths, we’ve been helping customers with professional locksmith and security solutions for decades. Our experienced team supports residential, commercial and government clients with a commitment to quality workmanship and honest service.
Whether you need emergency locksmith assistance, commercial security solutions, automotive locksmith services or electronic access control, our team is here to help.
Need a trusted locksmith?
If you require professional locksmith or electronic security services, contact the experienced team at Wynns Locksmiths.
Phone: (03) 9495 1122
Related Services
- Emergency Locksmith Services
- Commercial Locksmith Services
- Automotive Locksmith Services
- Electronic Security Solutions
- Access Control Systems
- CCTV Systems
- Master Key Systems
- Safe Sales & Servicing
