Majority of locksmiths out there are doing the right thing. Just like in anything it only takes a handful of dodgy dealers to give everyone else a bad name. There are a few things that can help to determine you’ve found a trustworthy locksmith. Check out our list below to ensure that you’re putting your safety in the right hands.
Are they an MLAA member?
By becoming a member of the Master Locksmiths Association of Australasia a locksmith has proven their legitimacy. For over 35 years MLAA has been the peak body for the locksmith industry. All members have met a high standard of requirements demonstrating they are able to provide the very best service to the wider public. Approved members are permitted to display the MLAA logo and will do so with pride. Please report any scam locksmiths to MLAA.
“Only current Business Members of the Association are allowed to use and wear this well-known and well established trust badge. The badge allows the wearer to be recognised as a qualified trades person and security industry professional.” – MLAA
Do they have an online presence?
Are they present and active on social media? Do they have a website? Most scam locksmiths out there are not active on social media, and their website will provide minimal information. Check the website for an ABN number, a street address, and any similar signs that you are dealing with a legitimate business.
Call a local number
Find a local locksmith by checking that their phone number is local to your surrounding area. When they answer pay attention to how they identify themselves. Do they use their company name or a generic line like “local locksmith?”. Be wary of call centres that do not identify themselves as a particular company. They may just send out any locksmith on their books who could be difficult to track down if needed.
Ask for a quote
When calling a locksmith ask them for a quote. Enquire about the call out fee and labour. It’s also a good idea to ask about any factors that could alter the estimated price. Your locksmith may request a photo of your lock so that they can provide you with
Don’t let them drill first
If you’ve locked yourself out of the house and the locksmith goes for the drill, ask them to leave. Most professional and trustworthy locksmiths will have a range of tools to open your lock. Majority of house locks are able to be opened by means other that drilling. This is a common locksmith scam. They will tell you they need to drill the lock and replace it. Costing you much more than the original quoted price.
Do they have an unmarked car?
When your locksmith arrives is their company name on their vehicle? A trustworthy locksmith with proudly advertise themselves, their phone number, and what they do on their vehicle. Also check to see if they are wearing a business branded uniform.
Most locksmiths out there are generally trustworthy and professional people.